Shipping & Delivery Policy
Free Shipping for most of our products !
We offer free standard shipping across most of Canada.
Please note that free shipping may not apply to:
Yukon (YT), Northwest Territories (NT), and Nunavut (NU), and certain rural and remote locations where additional shipping charges may apply.
We provide fast and reliable delivery options for all products. Available shipping methods are listed on each product page and can be selected at checkout.
Order Processing & Delivery
Once your order has shipped, you will receive a shipping confirmation email with your tracking number within 24 hours.
Once you receive your tracking number, you can monitor your shipment at any time through the courier's tracking website.
Delivery Attempts
Most couriers will make up to two delivery attempts. If the second delivery attempt is unsuccessful, your package may be held at a local pickup location for a limited time before being returned to our warehouse. Customers are responsible for collecting their package within the carrier's specified pickup period.
Damaged Shipments
If your package appears damaged upon delivery, please note "Package Damaged" when signing for the shipment, if possible.
After receiving your order, please contact us immediately with photos of:
The damaged package
The shipping label
The damaged product(s)
Please do not discard the original box or packaging materials, as they may be required to process a claim with the shipping carrier. Claims may be denied if the original packaging is unavailable.
While we are committed to resolving shipping issues as quickly as possible, damage claims are subject to the carrier's investigation. Replacement parts or replacement products will be arranged once the claim has been reviewed.